PRIVACY POLICY

Effective Date: May 25th, 2018 – In part to comply with new Global Data Protection Regulation (GDPR). These changes will take effect on May 25th, 2018

GENERAL TERMS

This Privacy Policy explains what kind of personal information we collect, why we collect, and how we treat them.

This Privacy Policy governs the manner in which Essel-T Co., Ltd (d.b.a. REMOVU), uses, maintains and discloses information collected from users (each, a “User”) of the www.removu.com website (“Site”). This privacy policy applies to the Site and all products and services offered by REMOVU.By using the service you have indicated that you consent to this Privacy Policy and agree to be bound by the policies of this Privacy Policy in their entirety. By using the service you also agree to have us to store and transfer your information in South Korea.

If you do not agree to be bound by this Privacy Policy, please do not visit or use the service. Please note that REMOVU will update and modify the Privacy Policy time to time. Therefore, we strongly recommend you to review it frequently for your rights and protection.

  1. INFORMATION WE COLLECT

Non-personal identification information:

We may collect non-personal identification information about users whenever they interact with our site. The non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

Personal identification information:

We may collect, verify, and authenticate the following information that you provide directly to us. The following information can be collected from you in the context of:

  • Newsletter subscriptions;
  • Contest registration and prize acceptance;
  • Processing your order for products and services offered at our site;
  • Technical assistance and customer support;
  • Other uses of the services where information is needed to help users;
  • Access to REMOVU social networks;
  • Providing updates on services and product;
  • Firmware and software updates;
  • Website registration for REMOVU account.

The type of information collected is solely based on the service you use which may include your address, full name, email address, phone number, mobile phone number, birth date, and credit card information.

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

  1. COOKIES

Our site may use “cookies” to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. We use cookies to help us recognize you as a customer, collect information about your use of REMOVU to better customize our services and content for you.

Nevertheless, the user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly. If you do not consent to the placing of cookies on your device, please do not visit or use the service offered by REMOVU.

  1. HOW WE USE COLLECTED INFORMATION

REMOVU may collect and use Users personal information for the following purposes:

  • To optimize and enhance our service -Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To process payments -We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails -We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
  • To create data – Create aggregated and anonymized reporting data about our services

 

  1. HOW WE SHARE PERSONAL INFORMATION COLLECTED

We do not sell, trade, or rent users personal identification information to others for the purpose of marketing or other unrelated purposes without your written consent. The personal information we collect and the practices described above are done in an effort to provide you with the best experience and to protect you from the risks associated with improper use and fraud. However, we may share information as outlined below with your consent.

  • Customer Testimonials
  • User-Generated Content
  • Content Submitted to REMOVU
  • Legal Compliance
  • Law enforcement
  • Service Providers (Shipping or Credit card processing companies)
  • Business transaction (In case of merger and acquisition)

 

  1. EU RIGHTS TO PERSONAL DATA

Customers residing in EU and Swiss have the following rights:

  • Right to information – This right provides the data subject with the ability to ask a company for information about what personal data is being processed.
  • Right to Access personal information – This right provides the data subject with the ability to get access to his or her personal data that is being processed.
  • Right to Rectify – This right provides the data subject with the ability to ask for a modification.
  • Right to withdraw consent – This right provides the data subject with the ability to withdraw a previously given consent for the processing of their personal data for a purpose.
  • Right to object – This right provides the data subject with the ability to object to the processing of their personal data.
  • Right to object to automated processing – This right provides the data subject with the ability to object to a decision based on automated processing
  • Right to be forgotten – Also known as the right to erasure, this right provides the data subject with the ability to ask for the deletion of their data.
  • Right to data portability – This right provides the data subject with the ability to ask for transfer of his or her personal data.

EU users can request access to their personal information and modify or remove their information by contacting us at support@removu.com. For more questions regarding EU rights to personal data, please feel free to contact us at support@removu.com. We will happy to provide you with detailed information.

  1. DIRECT MARKETING

Please note that subject to applicable laws, we may from time to time send direct marketing materials promoting products, service, or activities to you using information collected from you. Nevertheless, we will give users the options to opt in and out of email communication.

  1. TRANSFER OF DATA OUTSIDE THE EU

The personal information we collect is processed in or transferred to, the United States in order to facilitate the services we provide to customers located in EU. Thus, we request explicit consent for the transfer of personal information from EU to the US. If, however, you decline to consent to such transfer, you will no longer be able to use our service.

The purpose of such personal data transfers is listed in section 3.

  • To optimize and enhance our service
  • To process payments
  • To send periodic emails
  • To create data

 

  1. HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.

  1. CHANGES TO THIS PRIVACY POLICY

Essel-T Co., Ltd (d.b.a REMOVU) has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

  1. YOUR ACCEPTANCE OF THESE TERMS

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

  1. CONTACTING US

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please feel free to contact the DPO at support@removu.com; or write to us atEssel-T Co. Ltd, 96-8 Yatap-or, Bundang-gu, Seongnam-si, Gyeonggi-do 13517, Republic of Korea.

As an EEA Citizen, if you believe that we have not adequately resolved any such issues, you have full right to contact the EU supervisory authority.

REMOVU Privacy Version:  V.1.3 (May 25, 2018)