Standard Limited Warranty
SLS Sp. z o.o. warrants that REMOVU devices and accessories (“Products”) are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for 1 year period of time after that date, for the products purchased . Products purchased elsewhere must be directed to the reseller of the particular unit.
Exclusions and Limitations
This Limited Warranty is conditioned upon proper use of Product by Purchaser. This Limited Warranty does not cover:
(a) Defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress;
(b) Scratches, dents and cosmetic damage, unless caused by REMOVU;
(c) Defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen;
(d) Equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible;
(e) Ordinary wear and tear;
(f) Defects or damage resulting from the use of Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by REMOVU;
(g) Defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by REMOVU;
(h) Defects or damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source;
( i ) The battery has been charged by a battery charger not specified or approved by REMOVU or its manufacturer;
Obtaining Warranty Service
Please send us an email (europe@REMOVU.com) with the description of the defect, your product serial number and proof of purchase.
If your product is confirmed to be a defect, we will repair or replace your device with a brand new product.